Swiggy — Refund not issued by Swiggy

Address: A41, LG, Espire Campus, Mohan Cooperative Industrial Estate, Main Mathura Road New Delhi - 110 044. India

I ordered a cake online from swiggy on 31aug my mode of payment was online however my payment was not successful at the time of delivery so I handed over cash to the deliver agent to take my order after some time my payment for deducted by Swiggy again 598/- it's been 10 days gone now they are unble to help me however delivery agane told me he gets the money from me twice and after some time swiggy took money from his account also now noone help me. I contact my HDFC Bank, gpay customer care and swiggy also.