[Resolved]  Swiggy — Refund not proceeded

Address: India

I order my food on Swiggy on 11/08/2022, 4 pizzas from pizza hut. They delivered only 3 pizzas I complain about it on that day and they said to give 146 as a refund and 32 as sorry messages. And said will proceed in 2 hours. After 5 days I complain about the same again and the executive asked to approach the bank about detail.
First of all the about proceed from their side is not refunded in my account, later they are creating trouble from their side. They are not particular to their duties and do not behave well as a responsible company toward the customer. The amount I want is Rupees 162 as the principal amount of refund and 5000 rupees as compensation amount, for the bad behavior of company