Swiggy — Refund of 1868 not received for order ID:[protected]

Gowrisangari

from Chennai, Tamil Nadu

Jun 18, 2022

Website: www.swiggy.in

Order ID:[protected]

The ordered food was not delivered and it was wrongly mentioned as delivered. This was confirmed by the Swiggy chat representative.

I have cancelled the order and you could hear the conversation we had with Swiggy telephone representative on 11june2022 from 10:00pm to 10:25pm. The conversation took place for 25minutes and it was agreed to refund the amount in 2 hours as the mode of payment was by gpay.

Attaching the proof of the delivery person and the order cancellation by 9:59pm.

It's been 7 days the refund it not received.

Regards,
Gowrisangari

+4 photos

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Jun 27, 2022

Updated by Gowrisangari No Swiggy said they can't refund the money as the case was raised after 5 hours which is totally a wrong statement. I have raised it in 5 minutes and had a conversation with the telephone representative and it was agreed to refund the full money of rs 1868. It's a total cheating from swiggy.