Swiggy — Service received from the chat executive

Hi my order I'd is[protected] and as the delivery partner is not responsive i contacted your chat support executive for help. His name is Mayur and he was absolutely worst and kept me waiting till i lost my patience and ask to cancel the order and his response was as you are unwilling to wait i have to cancel your order.
You are not doing favour by giving me food that I pay for. Sad state!