Swiggy — Severe quality issues but no compensation or assurance from Swiggy customer care

This is regarding order no #[protected]
I've already been trying to seek help from the Swiggy customer care but haven't received any assurance from their end. On reporting severe quality issues on my last order from Swiggy, all I'm repeatedly told is that they can't do a thing and all I'm supposed to do is drop in a rating. I was sent stale, old, raw, foul smelling food which could have been a huge health hazard if consumed but on asking for compensation from Swiggy, they straightaway denied. This is how the brand treats their veteran costumers. This was not only disappointing and frustrating but also unbelievably ridiculous. I demand a complete refund as a token of apology and strict intervention regarding the restuarant