Swiggy — Spillage issue

So i ordered pizza from my usual pizza place and the pizza had massive spillage issue, I contacted them via the app and the send me directly to mail. Then once i slow them the proof . They tell me no we can't give any form of compensation for it
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Verified Support
Jun 07, 2022
Swiggy Customer Care's response
Hi there, we understand you've had an unpleasant experience with our services, and we would like to let you know that it was never our intention to let you down. Having said that, the issue has been highlighted and our team is looking into it.
Jun 08, 2022
Updated by cap7ainskull
Ok haven't recieved any reply btw to the said email sent
 
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