Swiggy — Swiggy delivery was very rude and denied to deliver the order

I placed an order in Swiggy. After waiting for 50 mins, I received a call from delivery agent asking for address. I mentioned the correct address while placing order. While I was giving directions how to reach home, he said, "I am aware of that location. Are you gonna pay for my petrol? I am not gonna deliver you the order. Do what ever you want." Then, he cut the call.

It was such a pathetic experience from Swiggy.