When we are order something from swiggy . at first we need to add items or food in carts then swiggy show use total amount including service tax and delivery charge.. like items price 150+20+30 = total 200 we need to pay .. now i’m tell you what’s happening to me, today i’m oder something from swiggy and swiggy show me total amount i’m pay those money in online transactions.. when i’m go to swiggy to check where is delivery boy then i’m see swiggy show me i need to pay some extra money and over there write final pay amount i’m totally shocked… i’m never see this type of payment.. when i’m text in help and support team they told me sir you need to pay extras fee i’m tell them i’m not gonna pay those extra fee .. then they told me we are refund those money after you pay and when oder delivery then you get back your money .. i’m totally don’t agree i’m tell then if swiggy show me this extra fee in order time then i will pay no problem but after order complete and payment also done now you guy’s show me to pay extra fee this is totally wrong.. then i’m tell them ok cancel my order and refund my money back .. then they are tell me if you cancel this order then we are charged 100% cancellation charges.. again i’m shocked swiggy blackmail me to to pay extra fee .. then i’m think if i’m cancel order then i’m lose my total amount .. better option i’m pay extra fee and save my total money .. i’m also tell them i’m take all screenshots and complain about this problem to consumers helpline… i have all proof if you guy’s need something contact me please 🙏🏻.. and one thing my english not good please try to understand what i’m try to tell you guy’s..my contact number- [protected]
one thing i’m forget to tell you once’s order done and payment done then never ask you to pay again that’s was the problem they blackmail people to pay extra money please check this issue.. thank you team
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