Swiggy — Terms and conditions of a plan changed entirely

Swiggy — Terms and conditions of a plan changed entirely

D Djfwnisbmwj Nov 27, 2021 Nov 28, 2021 This thread was updated on Nov 28, 2021

Hello, I bought Swiggy super plan for ₹399. It promised free deliveries of food above ₹149 and buy 1 get 1 on food from certain restaurants. Within 1 week of buying the plan, they have completely changed the conditions of the plan without any prior information and without my consent. Was this information helpful? No (0) Yes (2)
Swiggy customer support has been notified about the posted complaint.
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Swiggy Customer Care

from Bengaluru, Karnataka

Nov 28, 2021

Verified Support

Hi there, we are sorry to have let you down! But the old Super has been upgraded to Swiggy One with a lot more benefits and we will not be able to continue with the old Super plans. Swiggy One has a lot more to offer than Swiggy Super such as unlimited free delivery and extra discounts o[censored]pto 30% additional to regular coupon discounts on popular restaurants and along with unlimited free delivery on Instamart (only applicable on Instamart enabled cities) orders! We think you'll like it, give it a shot?
^Azhar