Swiggy — Wrong item sent and need replacement

I have Order red banana and yelakki banana but they sent 2 box of yelakki banana and not red I raised complaint for replacement But swiggy customer care guys telling they won’t replacement or refund.

I asked them to take the wrong item and deliver the correct item after that no response Again I raised complaint #14489614.

I am attaching my order is and item purchased and which I get