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Updated: Mar 9, 2025
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Symphony Limited reviews & complaints page 6

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S
shashikant.kulkarni
Mar 26, 2022
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Symphony Diet Air Cooler Complaints not addressed properly

I have purchased Symphony Diet cooler in March 2021.
Since April 2021 it started giving problem. The cooler throws out water from fan outlet.

I have registered almost 4 complaints in last 1 year and none of the complaint was addressed properly.
Finally last complaint was closed stating spare part not available.
No one from Symphony customer care never ever visited to physically check the cooler at my place....
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S
shaukat ali Ansari
Mar 25, 2022
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No response

I received my air cooler with order reference 7944. The packaging was bad due to which when I received the product I found a dent on one side of the cooler. There was no product catalog or brochure with the product. Therefore, I do not know how to fill water, how to make it operational.
I wrote 3 emails to customer care with no response.
Very disappointing. Regret I bought directly from symphony. The same product is available...
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A
Anurag Narendra Singh
Mar 25, 2022
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Drain plug broken

Address: Singh villa 19/10f 60 feet road rajrooppur allahabad 211011

Dear sir,
This is to inform you that i have thought a cooler 2 years back i am fully satisfied from cooler but last night my drain plugin is broken and in my area i have tried many shops to buy it but it is not available in market so kindly provide me this

Kindly do the needful...
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L
LSSR Vamsi Krishna P
from Guntur, Andhra Pradesh
Mar 21, 2022
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Symphony wall mounted air cooler

Hi, I have purchased Wall-mounted air cooler from Symphony on 18/02/2022 and received the product within 10 days. Installation done on the next day of the arrival which was good. Now, the actual issues started one after one.
1. Water Leakage issue (Technician said the it happens when the water level is heavy and happens once in a blue moon. Actually, it is happening once in every 2 days)
2. Fan started running slow sometimes...
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A
ankita.nitie@gmail.com
from Bengaluru, Karnataka
Mar 17, 2022
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Cooler making noise in a day after service

Address: Whitefield Bangalore Karnataka

I have called service engineer as fan was not working, he did something and everything was working fine, so we told to replace honeycomb part and paid him 975 = 500 for part and 475 for service. After a day cooler started making noise, we called several time but some new guy came and without seeing anything he started telling need to replace motor worth 2.5 k. We tried calling service centre number and there was no option to reopen request...
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S
Smruti Pragyan Mishra
Mar 10, 2022
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Delay in replacement of panel as promised

Address: Bangalore

Hi,

On 11th Feb 2022, senior technician visited home for complaint registered for the damages done by a junior technician who has visited before him to address issue in Symphony ice cube cooler.

Senior technician Mr Naidu who has visited after seeing the damaged panel told that this will be replaced at company cost you no need worry Mam. He also informed manager Mr Manjunath who was handling my complaint.br...
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R
rajkumarsahu072@gmail.com
Mar 6, 2022
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Symphony cooler pump problem

Address: vill parai post karthua chitrangi Singrauli m.p.

Dear sir please find my problem
symphony coolar pump not worked in 6 month
please resolve my problem
serial no[protected]_G
Model -symphony JUMBO41...
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S
Shaushan
from Thane, Maharashtra
Mar 3, 2022
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Diet 3D 40i

Address: 501, Tulsidas CHS Ltd, Plot No 58, Sec-44A, Nerul West, Navi Mumbai-400706

Water pump not working...
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R
Rahul Azamgarh
from Varanasi, Uttar Pradesh
Feb 23, 2022
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Winter I cooler

Dear Sir/ Mam,

I had raised service complain at varanasi - 221206 on dated 21 feb. for PCB issue in my symphony cooler winter i.

The call was attended by technician on dated 22 Feb at my house and replaced the material as per attached bill.

The charges are too high mentioned in the bill.

I want to know the chages levied in the bill are genuine or not.

Varanasi service...
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D
Dak123
from Hyderabad, Andhra Pradesh
Nov 24, 2021
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TOo much noise in cooler

Address: Hno 46-795, Bhagath singh nagar, chintal, Hyderabad, lane no- 46(landmark)

Having too much noise while running the cooler like a big machine form the day of the purchase...
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R
Rajesh470
from Hyderabad, Andhra Pradesh
Sep 15, 2021
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Symphony 3D diet Air cooler

Address: B1038 Ngos Colony ,Near RSS Ground ,vanasthalipuram Hyd

Please register a complaint on Symphony company as they have not responded on warranty of Air cooler and didn't provide any service of initial checking. I have complained twice on the company portal but of no use. Power is not shown in LED panel and no working condition is seen within a year. Providing spare parts are also their resposibility which is not acted upon. So based on Indian Panel rules and regulations, please take complaint on...
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S
Saranya thulasiram
Sep 11, 2021
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Water outlet rubber plug

Address: 33,34,sks kamatchi nagar, Arisiperiyankuppam, Cuddalore

I am using symphony 50ltrs air cooler
I lost my water drain stopper rubber.pls help me....
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R
Rameshsheela
from Chennai, Tamil Nadu
Sep 10, 2021
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Symphony air cooler

Address: N

Not working . No air is coming out...
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G
Gauravgoyal9693
Sep 6, 2021
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Water Leakage in bottom hole of water

Address: 218, First Floor, Bal Mandir Road, Near Post office, Kota Junction, Kota, Rajasthan

Sir,

today, I have buy a symphony Diet 50i cooler in Kota (Rajasthan) from Vasudha Agency vide bill no. 5579 on dated[protected].

when I come to my home and installed the cooler after filling the water, the water cooler show a water leakage in bottom tap. and also throw water from front side.

So, in this context, I am requested to you kindly replace my cooler as soon as you can so that I can enjoy...
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P
pragya kothari
from Bengaluru, Karnataka
Sep 1, 2021
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Symphony cooler diet 22i

Address: Bangalore, karnataka

The cooler has not been working properly for the past 1 year and the customer service is completely useless. All the technicians come and tell we will come again with parts and then never return. Never seen such a horrible customer service. Please do not go for symphony coolers. Worst customer service ever experienced. Complaints remain open for more than 8 months yet no response simply because the part changed before is again spoilt within...
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J
Jay Kharate
Aug 25, 2021
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Worst customer service by

Worst experience ever, I have canceled my order with this company next day, still they ship my order and after I cancel my order they do not accept the return even if I have returned it before it reach my city. Nor they initiated the refund which is near about 10K. Do not place any order with this compnay their customer service is worst. I have lost my 10K. You can check the courier status with delhivery.com with tracking id[protected]...
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B
boopathisumi
Aug 19, 2021
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I am complaining about air cooler water leakage

Address: 11,anand park, krishnapuram colony, edamalaipatti pudur,trichy-620012, tamilnadu.

I had purchased symphony air cooler Touch 35 on 23.04.2021.
02.05.2021 registered the complaint (ticket no:CN[protected]).
Again now i registered the complaint CN[protected].
B.Sumitha.
[protected]...
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S
sureshdabral8
Aug 17, 2021
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Poor Service and made my cooler Faulty

Poor service support of symphony. My product was out of warranty and called symphony engineer visited(17/Aug/2021 to replace motor. My hi cool cooler was functioning properly before replacing motor. Symphony engineer didn't handle cooler property and made touch panel faulty and put that onus to customer. Pathetic service and behavior of the engineer. Do not buy symphony product.

Do not take any service from
OMELEVA TECHNOLOGIES,...
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D
dkmkrk
Aug 13, 2021
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Product reg.

Address: SAVITA COLONY, NIMBAHERA, CHITTOURGARH, RAJSTHAN-312601
Website: flipkart

Sir,
i purchased symphony cooler from flipkart on dated 08/02/2021 and the problem with this cooler is that its submersible pump is not working and not getting in the market. Kindly provide service/product.
Model no is - symphony 75l room /personal air cooler (white, 75 xl dd)
price -21500/-
kindly provide a submersible pump of high pressure.
Thanking you,
dinesh kumawat
mob-[protected]...
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S
Saloni Associates & Builders
Aug 12, 2021
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Cooler Symphony Movicool XL - 200 Ltrs,Sr.No.1181841001253-169N

Address: Behind Canara Bank,Tundli Road,Srivastav Colony,Tundla

Purchased the same cooler fromM/S.Paras Furniture & Electronics, Station Road Tundla, Distt: Firozabad, vide their Invoice No.126/20.04.2021, from last 20 days it's water pump is not supplying water, complaints to Mr.Ajay Kumar, your local Service centre person, Firozabad but always speaks, water pump is not in stock then who is responsible for it, we purchase it for summer or winter pls tell us, is this good behaviour of a branded coller...
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