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Symphony Limited Complaints & Reviews

www.symphonylimited.com
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Updated: Mar 9, 2025
Complaints 723
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290
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Symphony Limited reviews & complaints page 2

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A
Abhayps
Apr 20, 2023
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Recently Purchased a cooler

I recently purchased a symphony cooler.(model - touch 80) i bought the cooler on 18/04/2023 as on the same day i found that the last swing wing of cooler is damaged which make noise so i asked the retailer. retailer generated the complain to their end. a service guy visited but problem not solved. i wanted to replace my cooler with the new one....
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S
Sumalatha rapolu
from Hyderabad, Andhra Pradesh
Apr 17, 2023
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Cooler not delivered ordered on 31st March 2023

I ordered Disney Frozen cooler on 31st March 2023, worth rs 4999/-. With order ID #40912
They gave estimated delivery date on 11th April, today is 17th April till now product not delivered at all.
After calling order tracking number on 12 th April 2023,
they told that due to technical issues in transit you need to wait for 48 hours. So again i called on 14 th April same answer again as above.
One of the cc person...
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S
Sumalatha rapolu
from Hyderabad, Andhra Pradesh
Apr 17, 2023
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Product not delivered ordered on 31st March 2023

I ordered Disney Frozen cooler on 31st March 2023, worth rs 4999/-.They gave estimated delivery date on 11th April, today is 17th April till now product not delivered at all.
After calling order tracking number on 12 th April 2023,
they told that due to technical issues in transit you need to wait for 48 hours. So again i called on 14 th April same answer again as above.
One of the cc person is shouting in return to...
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K
kamals1980
Apr 14, 2023
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Air cooler is not working

All of their products are flawed, and when they deliver them to customers, they urge them to follow up with customer service. This is the methodology they employ.

On[protected], I purchased the Symphony Air cooler 3d diet 55I model from Reliance Digital Elements Mall, Bangalore 560045.
On[protected], the product was delivered to my home. However, after opening the box, the air cooler does not work and is defective. I...
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H
Hitesh Arora 2212
from Gurugram, Haryana
Apr 13, 2023
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Pump not sucking water

Address: Flat no. 15 second floor street h6 vatika sector 82

I had purchased Symphony jumbo 70 L cooler from Flipkart on September 22 and used 2 times since then after that I used it today but it's pump not working at all.. very very disappointed product from Symphony

As this is under warranty hope for the timely solution of this problem

Regards
Hitesh Arora
[protected]...
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H
Hitesh Arora 2212
from Gurugram, Haryana
Apr 13, 2023
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Pump issue

Address: Flat no. 15 second floor street h6 vatika sector 82

I had purchased Symphony jumbo 70l coller from Symphony last sep 22 and used only two times since then but as I today started cooler again and found its pump not working at all.. Such a disappointment from brand like Symphony..
It's under warranty so expected to be repaired asap

Regards
Hitesh Arora
[protected]...
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M
Monali Maharana
from Bhubaneswar, Odisha
Apr 13, 2023
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No Cooling

Address: Plot no. B1/1, Indira Housing Colony, Nua gaan, Lingipur, Bhubaneswar, Near: Nilakantheswar Temple, pin: 751002

I'm facing some issues in my cooler. The cooling system is not working properly.
Plz solve this problem as soon as possible....
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J
Joshi123456
from Jamnagar, Gujarat
Mar 12, 2023
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Requirement of Drain Plug of Symphony Air Cooler Ice Cube 27 Ltr

During relocation to my new house, I have lost the drain Plug of Air Cooler (Ice Cube 27 Ltr) of Symphony Limited. Please intimate from where it could be bought. I am currently staying in Jamnagar, Gujarat....
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S
Shivani Valecha
from Mumbai, Maharashtra
Mar 9, 2023
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Water pump not working

Address: India
Website: Symphony

Dear Symphony,
I didn't expect the most famous symphony cooler has started producing faulty products. I bought symphony sumo 75 XL last year before summer. After spending around 11000/-, I am not at all satisfied from the performance of this cooler. First of all it has no cooling efficiency as mentioned on Amazon website. Second its pump is really absurd. Last year pump was working but this year it is not working at all as if...
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M
mddhatri
from Secunderabad, Telangana
Sep 1, 2022
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Not attending to my complaint about non-working of Symphony air-cooler Diet-50i not

Address: Symphony House, FP12-TP50, Bodakdev, Off Sarkhej - Gandhinagar HWY, Ahmedabad, Gujarat

Cooler=Symphony air-cooler Diet-50i
Date of Purchase=30.04.2022.
Purchased from=Mahavir Emporium(Gift World), Habsiguda, Hyderabad-7

My problems with the cooler started from day.1. First the leakage from water outlet, attended to by replacing the cock with a new one by the person from the shop where I bought the cooler.

On the 2nd incident, from 2nd day onwards, when the cooler's only fan was working...
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B
bvijaya2610
Aug 31, 2022
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Did not get refund for the cancelled order

I ordered one cooler online invoice no 38598-1 on July 31st 2022, after the order confirmation did not get any update for the delivery, so I cancelled order after 7days around 8th August, today is 31st August still did not receive my refund. getting error in the website to log the complaint, no one is responding to my email or calls....
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S
Sun_nav_8123
Aug 30, 2022
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Horrible product and bad service

Firstly, I purchased a Symphony hi Flo model on April. After 2 months the pump stopped working and I registered a complaint asap. But for 2 months no one visited.
I just saw them giving one call and as I was busy, the person did not even care to call back or follow up. The what's app support is so horrible n useless.
The service team who spoke to me on call said that I registered complain on one more number. Such, sad liars,...
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H
harika satya
Aug 21, 2022
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Poor customer service

We have bought symphony 12L air cooler along with warranty (1 year) in April and it's not working after 15 days of purchase. We have approached customer care and other concerned persons multiple times but the issue is still not resolved. It's been already 4 months without any proper action and the raised complaints has been closed without any resolution. I never seen such a poor customer service. They are very much proactive in closing complaints...
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A
Ashij
from Cuddalore, Tamil Nadu
Aug 18, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
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Worst product

I purchased symphony sumo 75xl desert cooler on 6 month before.in the 6 month I am facing so many issues in that cooler.i that cooler if i on means shock will occur in the full body.yesterday my 10 month baby unfortunately touch that she will shocked.i complaint about issue with the technician.they will change the cooler pump 3 times again the same issue i am facing.so again i am not do service.i want the replacement of the product.technician...
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A
Ashij
from Cuddalore, Tamil Nadu
Aug 18, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
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I didn't get any proper response from symphony.

I purchased symphony sumo 75xl desert cooler on 6 month before.in the 6 month I am facing so many issues in that cooler.i that cooler if i on means shock will occur in the full body.yesterday my 10 month baby unfortunately touch that she will shocked.i complaint about issue with the technician.they will change the cooler pump 3 times again the same issue i am facing.so again i am not do service.i want the replacement of the product.technician...
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A
Ashij
from Cuddalore, Tamil Nadu
Aug 17, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
Resolved
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Resolved

Complaint about deliver the faulty product

I purchased symphony sumo 75xl desert cooler on 6 month before.in the 6 month I am facing so many issues in that cooler.i that cooler if i on means shock will occur in the full body.yesterday my 10 month baby unfortunately touch that she will shocked.i complaint about issue with the technician.they will change the cooler pump 3 times again the same issue i am facing.so again i am not do service.i want the replacement of the product.technician...
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S
Sribatsa Dash
Aug 5, 2022
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Symphony cooler water motor problem

Address: At/Po-Kumbharbandh, PS- ITPS Banherpali,Jharsuguda,odisha,pin-768211

Symphony cooler winter xl i+ water motor problem...
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S
Shubh Omar
Jul 31, 2022
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Replacement of symphony winter 80xl I+

Address: Shantinagar, dibiyapur Auraiya, Near Railway Crossing, Parushram chakki wali gali

I had made a purchase of an Air Cooler from Kalpana Electronics, Dibiyapur Auraiya Uttar Pradesh.

I have purchased this cooler just 4 months ago from today and The Cooler started giving electric shocks and Complaints were made from May, June, all the way till yesterday.

Now, the Technician Sher Singh (reporting to detech services from Symphony Customer Care) visited our premises atleast 4 to 5 times and has tried...
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M
Mohammed Razin
Jul 22, 2022
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Air cooler ice cube 27

Address: Chennai

No cooling fan not working blower noise only very very very worst service no response authorised dealer i am contact behaviour sense very very poor worst service no response...
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T
Tausif H Shaikh
from Pune, Maharashtra
Jul 13, 2022
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Control panel not working

I have purchased a cooler diet 3D 55i+ tower and since second day o[censored]se it's not working and after raising tickets many time technician advises us to use it the way it is. And goes away.

One of the worst product and worst service provider.. buying symphony products means waste of money after raising many complaints a useless technician comes and advices us to use the defective product. And top of it he closes the ticket...
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