[Resolved]  Thomas Cook India — Advance amount not refunded

Hi this is Hari Prasad from Bangalore, i have contacted Thomos cook team Vishaka and Musthafa for Singapore trip on 25July22 and made advance amount of rs.10, 000 on 29July22. After payment done the next day told that vissa is not able to get for the trip date, so Vishaka told to cancel the trip and same advance amount will refund within 7 to 8 working days. After 8 days daily i am contacting and sending mails to refund still i haven't received amount. Kindly check and resolve the issue and keep company ratings high.
Adhoc reference I'd AD00177497.