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Thomas Cook India Customer Care Contacts

www.thomascook.in
1
Updated: Jun 25, 2024
Complaints
321
Resolved
25
Unresolved
296
Bad 😕 It seems that Thomas Cook India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts
Thomas Cook India
Customer Service Contacts

Thomas Cook India Phone Numbers

Toll free
1 800 209 9100
20
44

Thomas Cook India Website


Thomas Cook India Head Office Address

Thomas Cook Building, Dr. D.N. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Thomas Cook India Social Media

Thomas Cook India
Thomas Cook India
Travel & Vacations
Thomas Cook India
Contacts

Thomas Cook India Overview

Latest complaint Forex Transaction Not refunded has been filed on 25/06/2024. Latest Resolved Advance amount not refunded was resolved Sep 5, 2022. Thomas Cook India ranks as the #14 most complained about among Travel & Vacations.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Thomas Cook India. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recently resolved complaints

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Resolved
Advance amount not refunded
Resolved
Advance not refund
Resolved
Refund amount not received

Most useful reviews

8
card inactivity fee
4
Inactivity Fee Unethical Business Practice
3
Delayed/ No response from Customer Service and Agent Vikrant Shyam

Recent Thomas Cook India reviews & complaints(321)

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V
Vraj Nena
Jun 25, 2024
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Thomas Cook India Customer Care
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Thomas Cook India — Forex Transaction Not refunded

Hello,
I has initiated forex transaction through Thomas Cook Online Portal and successfully Paid the amount in INR. They need KYC to be completed through online but they were unable to call me and my transaction is still on hold. After providing my email and number they still haven't call me and didn't give any response even after calling their HQ in Mumbai. I am attaching all the necessary document.
Looking forward to your...
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M
Melman const
Apr 19, 2024
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Thomas Cook India Customer Care
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Thomas Cook India — Kashmir tour package to Abraham

Eight Sr citizens went to Kashmir based on Thomas cook tour package. We opted for 4 rooms. Payment made online based on their online grid for each family, took almost whole day with too much hassle. Hotel voucher not given until we check in the houseboat at Srinagar. When received the hotel voucher we realised Thoms cook sublet the tour to a local contractor. Houseboat accommodation at Srinagar was horrible, dirty toilet, revolving toilet...
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C
Charuvadan
from Mumbai, Maharashtra
Sep 8, 2023
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Thomas Cook India Customer Care
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Thomas Cook India — Refund money of tour cancellation

Very bad experience
We booked a international tour which is called off by Thomas cook itself before one week of departure & till date they have not refunded my money in spite of my several reminders by email to Service Quality & Customer Care Team & others
I am senior citizen & all my harden money is from my pension which is given to Thomas cook in 2 months advance of our schedule trip date
Be careful while booking trip...
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