[Resolved] Thomas Cook (India) Ltd — Refund of the Ticket Canceled

sharvan1972

from Kolkata, West Bengal

Jun 2, 2014

Address: Kolkata, West Bengal

I booked three tickets for Jammu to SRinagare through Thomas Cook Website on Jetlite Flight on 22.11.2013 but there flight was cancelled and till yet I have not received the refund of the Amount Paid to them amounting to Rs.6321/- vide e-ticket No:[protected],[protected],[protected]
Please say that how I will get the refund of the same and oblige
Thanks
Mr Sharvan Khanna
[protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

thomascookindia

from Mumbai, Maharashtra

Jun 2, 2014

So sorry to hear that Sharvan, we have escalated your concerns to our e-biz team. Do allow us to check and we assure you of our assistance to your concerns on high priority.

Best,
Team Thomas Cook India

thomascookindia

from Mumbai, Maharashtra

Jun 5, 2014

Dear Mr. Sharvan Khanna,

We had flagged off your concern as top priority and are delighted to inform you that your refund has been processed and would reflect in your account in the next 4-5 working days. We apologise for the inconvenience caused to you Mr. Khanna and truly appreciate your patience and understanding.

Thank you,

Team Thomas Cook India.

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Thomas Cook (India) Ltd

Kolkata, West Bengal
West Bengal
India

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