Thomas Cook (India) Ltd
2.5
Submit a Complaint
6
COMPLAINTS

Thomas Cook (India) Ltd Complaints & Reviews

D
dhokaneprakash
from Ahmednagar, Maharashtra
Sep 2, 2015
Report
Copy

Additional Chrges taken while using borderless card

Address: Ahmednagar, Maharashtra

Dear sir, I have travelled UK on 11/10/2014, While travelling Thomas Cook Mumbai has given a borderless card to me, when I use card at UK on 11/10/2014, I found that GBP 185.2 deducted from my card, before traveling Thomas Cook has not intimated me or not given any training or any information about this types of charges, I requested then almost 50 times to refund my amount, but they are not agree to refund or not given response to...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sharvan1972
from Kolkata, West Bengal
Jun 2, 2014
Resolved
Report
Copy
Resolved

Refund of the Ticket Canceled

Address: Kolkata, West Bengal

I booked three tickets for Jammu to SRinagare through Thomas Cook Website on Jetlite Flight on 22.11.2013 but there flight was cancelled and till yet I have not received the refund of the Amount Paid to them amounting to Rs.6321/- vide e-ticket No:[protected],[protected],[protected]
Please say that how I will get the refund of the same and oblige
Thanks
Mr Sharvan Khanna
[protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
kchoudhary
from Gwalior, Madhya Pradesh
Jul 24, 2013
Resolved
Report
Copy
Resolved

Refund of Rs.1,00,000/- (Rs.one lac only)

Address: 602,hukumraj apartment,Near nagar nigam gate,Residency road,JODHPUR-342001, Jodhpur, Rajasthan

We have booked Grand Bargain Europe tour (15D) for 21st May 2013 with my wife from Thomas cook (India) south Ex, New Delhi for a price ( Ex mumbai :INR 90,[protected]/-Ex Mumbai ) + Euro 1575 minus discount of INR Rs. 34600/- per person ) .we have deposited Rs.1.00.000/- (Rs one lac) by two SBI cheque(s) on 4th January & 15th March'13 at Thomas cook : ICICI A/C[protected] New Delhi .at ICICI Jodhpur branch.
Agency send...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
devid Vel
from Chennai, Tamil Nadu
Jun 19, 2013
Report
Copy

wrong information

i booked a hotel through thomascook in chennai from 18th to 20th june 13, when i went to hotel to check in on 18th the hotel management said that they are not tie-up with thomas cook so they are not allowed to check in i called to thomascook customer care number they didnt respond because there working hours from 8am to 8pm so i called thomascook today they are not responding properly, how come these website cheat like this, cant we do anything...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mahen68
from Pune, Maharashtra
Oct 25, 2012
Report
Copy

REFUND OF BOOKING DEPOSIT

Address: Pune, Maharashtra

I had booked a EUROPE Tour on 15th January 2012. & Paid Rs 98000/- for 4 persons. ( 24500/- per person ). Subsequently i cancelled the tour on 13th April 2012 due to death of my father & death of my relatives mother by sending a cancellation email. Now i asked for refund of the amount, but the company is levying Rs 27082/- as cancellation charges per person for the airline ticket booked on 12th April 2012. I find this ridiculous that...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
nishant578
from Noida, Uttar Pradesh
Aug 11, 2010
Resolved
Report
Copy
Resolved

Account charged for unsuccessful booking

Address: Gurgaon, Haryana

I was tying a rail booking through Thomascook website on 16/06/2010 (User ID nishant<dot>org<at>gmail.com) but there was some error in transaction and my booking was unsuccessful. Later on when I checked my account I found that my bank account was charged for INR 3,386.00. I have not received that money yet. Thomascook is saying that they have refunded the money but my bank is saying that they have not received that. I have...
Helpful
Found this helpful?
3 Comments
Report
Copy

Thomas Cook (India) Ltd Recent Comments

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR