Tikona — Broadband Service

Address: Ghaziabad, Uttar Pradesh, 201005

Website: tikona.in

I placed a request for termination of my Internet Service connection on 5th July by writing an email to customer care that I am no longer interested in continue this pathetic service. Tikona is generating fraudulent bills without providing me the actual bill. Since I requested for disconnection on 5th of July so the internet connection should have terminated by 12th July (According to TRAI guidelines) I called so many times to customer care and wrote emails several times to highlight this problem. but no action has been taken by Tikona to correct the problem. The bill generated is for period upto 26th August 2015 which I am not going to accept since I already raised termination request on 5th July and I did not use your service afterwards. Please take action on this and revert with updated and valid bill. I would wait for 2 days from your response else I will be doing a consumer court complain and possibly FIR in local police station as I was mentally harassed by one of your Advocate (called from number: [protected]) on 08/10/2015.