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Tikona Digital Networks Complaints & Reviews

www.tikona.in
3.4
Updated: Oct 7, 2024
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Good! Tikona Digital Networks values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tikona Digital Networks step up their efforts to fully resolve all complaints 👍
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Tikona Digital Networks reviews & complaints page 290

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P
PRAMILA KUNDER
from Mumbai, Maharashtra
Dec 21, 2009
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CHANGE OF PLAN

I WAS VERY ANGRY BECAUSE I WAS TRYING FROM 3 DAYS 2 CHANGE MY PLAN FROM FUL 499 TO FUL599 BUT THERE IS NO RESPONSE!!!...
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kadir shamsuddin ansari
from Mumbai, Maharashtra
Dec 12, 2009
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what i do payment online

online paid karne ke liye what can do...
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M
MAQSOOD KHAN
from Pune, Maharashtra
Dec 7, 2009
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Negative Response

I Maqsood khan,
Had Applied for Tikona Broadband Connection After Seeing an Advertising pamplet at my residence,and also by seeing an Ad in Theatre, i Thought it is a best,

I called up at Call centre And booked for a demo on 15th of nov,
But there was no call from your side till 15 days, on 27th nov i received a call from mira road office that they want to come to show me a demo, i said ok,a person visited i told...
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A
Abhas Bhushan
from Badlapur, Maharashtra
Dec 6, 2009
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Pathetic Net connect Speed

Pathetic speed and customer support.
They commit many things but does not fulfill even a third of what is committed.
I reside in Thane (West), Maharashtra and I had taken a plan of Rs.899 for which i was told that i would get speed of 600KbPS and i am getting speed lower than 100kBPS. All the more pathetic is their customer support which would keep on telling lies about some network upgradation and giving you next week as date...
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Rajiv Ranade
from Pune, Maharashtra
Nov 26, 2009
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Non responsive Customer Care

I am trying to get the live demo for theier products for the last five days.

While marketing they claimed that a live demo will be arranged within two days.
Let alone live demo nobody has bothered to even call to take an appointment till date.
Everytime I call their customer care they tell me they have escalated the matter and give me a new request / complaint no. but to no avail.

If any service...
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prabhat pathak
from Noida, Uttar Pradesh
Nov 22, 2009
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low speed on broadband internet

I am having Tikona broadband connection with Consumer ID [protected] ans subscribed their highest available plan UL1249 which claimes to give 1Mbps speed, I never get speed more than 400Kbps and some times even less than 100Kbps but inspite of complaining almost daily to costomercare since last one month there is no resolution of problem and now i am fed-up calling them but never get a satsfactory answers....
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BAPI MAZUMDAR
from Mumbai, Maharashtra
Nov 18, 2009
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CHANGE OF TARIFF PLAN

Respected Sir,
This is regarding my tikona id no [protected] I have complained thrice on 16th, 17th & 18th i.e. today through e-mail to your customer care centre to change my tarrif plan from CB549 to FUL799 I even had a telephonic conversation with them but they just give me the complaint no and repeatedly for the last three days are telling me that tarrif plan will be change with in 24 hrs and that I should send e-mail requesting...
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afreen shaikh
from Delhi, Delhi
Nov 12, 2009
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Billed without providing connection

Worst kind of service i have ever come across!!!!!!!!!!

Its a fraud and bogus company. It will start sending you bills without providing the hardware or connection. And if you wanna complaint about the same at their customer care it will be a miracle if you get through the number. Please my personal advice dont buy any connection from this company since its a nightmare......................
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Siddhartha Dey
from Mumbai, Maharashtra
Nov 3, 2009
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Not attending to Complaints

I have taken Tikona Wi-Bro Service at my Residence - www.tikona.in. (My User No [protected]). They promised of high quality Internet Service. Although I never took note of intermediate disruptions thinking it to be normal, however from 8th Oct-09 the network failed. When it did not revive after two days I made a call to their Customer Support and lodged my complaint (No[protected] when my numerous phone calls did not serve any purpose. br...
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