[Resolved] Tikona — installation service

[Resolved] Tikona — installation service

A Anushka Prakash Jan 12, 2020

Very poor customer service/customer support services. Really required good management. First and the last time taken you services. Neither ask some to prefer tikona services. No customer values. I registered for a 6mbps internet broadband plan and for urgent installation, got convinced but after that real services began, i was told with in 48hr person will come for installation that turned into 12 day.. Here you can see how they treat urgency. And then i asked to send a person by 11 in morning turned to 1 then turned to 3 then turned 5 pm in evening. Ridiculous system Was this information helpful? No (0) Yes (0)
Feb 13, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jan 13, 2020 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution. Regards, Tikona Care.
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