Tikona — Internet gets disconnecting and complaints gets auto resolved

Address: 3A, 3rd Floor, 'Corpora', LBS Marg, Bhandup(West), Mumbai - 400 078.

I have been facing an issue where my internet keeps disconnecting. Have filed a a complaint repeatedly from past 3 weeks. My complaint gets auto resolved and I tried to speak with representative and they put me on hold and never respond back. Once I was able to talk and they assigned some one to look into it. He visited and asked me to check for 24hrs and report to him if there is any issue. When I called him next day he is not picking the call as issue was still not resolved. No option to talk to a representative at all when I call the cx support number it only gives option to file a complaint what is the use when they auto resolve it the next day