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UnicornStore.in / Unicorn Infosolutions Complaints & Reviews

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Updated: Apr 27, 2024
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UnicornStore.in / Unicorn Infosolutions reviews & complaints page 3

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A
ashishkrtrivedi
from Varanasi, Uttar Pradesh
Aug 10, 2022
Aug 10, 2022
This thread was updated on Aug 10, 2022
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DP 22043742 Irresponsible staff/Horrible experience

Dear Sir/Madam

On 09/08/2022, I visited Unicorninfosolutionspvtltd situated at Pacific Mall, Subhash Nagar, NEWDELHI with complaint of low sound which they rectified and charged Rs.1000/-.
During the time of payment they told me that the battery health of mobile is 77% and advised me to get my battery change which will cost Rs.5000/-. I followed his advice and a token no 22 issued for battery change at 11:30A.M. My token...
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S
Sachinkumar993
from New delhi, Delhi
Jul 16, 2022
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Arrogant and rudely behavior of staff

Address: Pacific mall subhash nagar

I have purchased I phone 13 from unicorn store subhash nagar Pacific mall delhi
I given a mobile in exchange with bill box chager they taken that mobile and I paid the rest amount via my credit card after completing all the process they ask me to take back my mobile which I given for exchange I asked reason
So they said your bill is not valid
Than I ask them if my bill is not valid then why start the process of exchange...
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A
anusha.saxena
from Delhi, Delhi
Jun 24, 2022
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Money deducted from account but no confirmation of order

Address: Delhi

I’ve ordered iphone 13 (Pink) 128gb from the website. I paid it via HDFC Credit card with no cost emi. When I visited the pine3 lab portal I entered my OTP. It didn’t redirect me to the main website and there is no confirmation mail and sms. My amount got deducted from my account. I’m really worried as it’s a huge amount. I really need a solution for this....
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H
Harshit Chaurasia
Jun 8, 2022
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Cash Back Not Received

Address: One Awadh Mall , Lucknow

Hello,
I Bought An Ipad On 14 March 2022
By Using icici Debit Card It Was Promise By Unicorn That I Received 3000 Cash Back In 120 days 1000, in First Month Then By Next Month 1K ...

But Haven't Received Any Of That ... Kindly Help !!!

My Invoice :- UOA[protected]...
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A
AkshitJasuja
Jun 5, 2022
Jul 13, 2022
This thread was updated on Jul 13, 2022
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Misbehave by staff

Address: B-3/30 MIANWALI NAGAR NEW DELHI 110087

I went to your store pacific mall there was a girl name Jennie was misbehaving and talking very rudely and after confronting her for the same she was not even apologetic i want a strict action to be taken
feel free to call on my number +91-[protected]
name- akshit jasuja
date of incident[protected]...
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S
Shrutie06
Jun 3, 2022
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No tracking details and no customer support

Address: Gurgaon

I had ordered iPhone 13 on May 31 2022 no details yet about the product. No contact of customer care the store people not being helpful...
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S
shrikant arsul
Apr 23, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
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Cashback

Address: L B road , navi peth pune

I had ordered 9 th generation iPad 10.2 with cashback of 3000 on hdfc bank credit card within 120 days . I ordered it on 7 December 2021 . But after completing 120 days I have not received cashback . So please take action....
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M
Machine117
from Patna, Bihar
Mar 6, 2022
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IPad received in a seal broken product box.

Address: Patna

I ordered an iPad on 1st march 2022. The product was delivered to me in seal broken Apple box. This website doesn’t provide me an option to return. I tried to contact them but no response. How can I be sure that a product delivered to me is genuine if it’s seal was broken. It should be returned and fresh product in proper sealed box should be given to me....
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On march 2 I purchased my iphone 13 it was showing it will be delivered by march 4 but I didn’t receive my product more over there is no tracking order number so that I can track my order.
It’s really frustrating
Please resolve this issue as soon as possible
My order no: [protected]

Please look into this....
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R
Reshag
from Pune, Maharashtra
Feb 9, 2022
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I am complaining about my pre booking of IPhone 13 with Unicorn store

Hi, I have booked iPhone 13, 128 GB with prebooking amount of 2000 from Unicorn store Aundh, westend mall, pune, Maharashtra.

But it’s been a while I have not received any update about my order. Also I am trying to reach executive Durgesh on contact no given but he is not answering my calls not even replying to my messages. Also he falsely committed me that I will be getting my order in a week time but now he is saying he...
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Team, i made online pre booking yesterday for iphone 13 at Pacific mall subhash nagar uni store. Person named prakhar sakhuja contacted me on WhatsApp and asked for payment through QR code scanner and some details like name, email id, contact number, phone color, storage etc. After making the payment he didn't sent me any booking details/payment receipt. Today again if followed up on whatsapp and on call and i was informed details will be...
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V
VanshAnand
from New Delhi, Delhi
Feb 3, 2022
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Regarding offer running by apple but not provided by store

Yesterday, I.e. 1/2/2022 purchased MacBook Air M1, but I was not given free AirPods with it as this offer has also been at apple's website where they give free AirPods with MacBook Air M1 and also give student discount. but I was not given apple airpods with my Mac. I am in my college first year and have purchased my Mac for the same, I don't have any headphones or airpods. So I would humbly request you to provide me free AirPods and also...
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A
anvesh_6789
from Hyderabad, Andhra Pradesh
Jan 29, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Not shipping my iphone 13

I have ordered iphone 13 on 24th Jan. I still have no status of the order. When called customer care they said it's shipped. But The delhivery courier status says shipment not ready for pick up. Now the unicorn customer care number is not even working since 2 days. Please help...
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A
Anurag chdhr7
Jan 29, 2022
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IPHONE 13 Delivery date

Address: s.h.-230,a, SHASTRI NAGAR, Ghaziabad

I booked an order for an Iphone13 on 26-Jan-2022 but didn't get any update on the last three days on the delivery date and tracking ID. I am continuously trying to contact support to get updates but one is picking phone on giving number[protected].

Please update on track ID and the delivery date of my booking product....
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A
anvesh_6789
from Hyderabad, Andhra Pradesh
Jan 29, 2022
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Not shipping my order

Website: www.shop.unicornstore.in

I Have ordered iphone 13 on 24th Jan. Still there is no information on the product shipping or delivery. Weirdly the customers care number stopped working since 2 days and no response through email. Please help me....
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Hetvi T
Jan 29, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Cannot track order

I ordered an iPhone 13 last week, and initially had an issue of there not being any information regarding delivery dates or if it had been shipped. I got a mail of it being shipped with a tracking ID right 3 days ago. No delivery dates.

The order status still shows ‘shipped’ and the track order doesn’t work. There isn’t any response on their mail. Please share track information or delivery date so it can be received...
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A
abhisheka373
Jan 28, 2022
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Customer care number not picked

I am trying to buy lphone 13 and I needed some clarification but the number is never picked.
What if I buy and some issue occurs.
Whom to talk too....
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R
Rajivgulati
from Ghaziabad, Uttar Pradesh
Jan 27, 2022
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No tracking of iphone 13 ordered from online site

Although the payment is completed for iphone13, the order details are not seen on website.

My order history remains empty.

On contacting customer care by call, they suggested to write email to certain person instead of creating a ticket to track the issue.

Although an email is sent with screenshot of transaction and other details, i am not sure if the person has even read my email, as there is...
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B
bhabesh mohanty
Jan 26, 2022
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Iphone13 payment completed but order not placed

Although the payment is completed for iphone13, the order details are not seen on website.

My order history remains empty.

On contacting customer care by call, they suggested to write email to certain person instead of creating a ticket to track the issue.

Although an email is sent with screenshot of transaction and other details, i am not sure if the person has even read my email, as there is...
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Hetvi T
Jan 25, 2022
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No tracking details and cannot contact support

I bought an iPhone 13 two days prior and realised they have not provided a delivery date estimate nor changed the order status. I would give it some days before worrying, but for some reason I am unable to contact support (not sending mobile otp) to inquire about it, and won’t be able to days later.

Please help with it
My order number is [protected]...
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