Urban Company — AC flaps were taken and never returned

We have been duped by one of your AC repair men.
This request was made for getting new AC flaps.
The guy took our AC flaps, told us he needs the same to buy the new ones.

Now he hasn't returned our flaps, neither he is picking our calls.
It's been a month

The guys who came were...

Fahrukh
( [protected] )
and Razak ( [protected] )

They asked us to cancel the appointment after taking the flaps. He said new request will be created once he gets the new flaps.
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Urban Company customer support has been notified about the posted complaint.
 
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Hi Anurag,
We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com. We shall be reaching out to you over a call shortly to address your concern.
Regards, Team Urban Company.

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