Urban Company — RO dysfunctional post service

Urban Company — RO dysfunctional post service

A anumeha16 Nov 12, 2022 Nov 13, 2022 This thread was updated on Nov 13, 2022

RO post service and filters change is leaking. Tech visited twice and did temporary fix. Now it's leaking again and UC is refusing to take ownership of warranty or insurance. They want me to rebook with COD mode so that insurance gets null and void. When asking for insurance claim process, they do not reply and keep diverting or agents keeps on changing. Was this information helpful? No (0) Yes (0)
Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Nov 13, 2022

Verified Support

Hi,

We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com. We shall be reaching out to you over a call shortly to address your concern.

Regards,
Team Urban Company.