Submit a Complaint
Claimed

Urbanic Complaints & Reviews

www.urbanic.com
1
Updated: Mar 22, 2024
Complaints 1042
Resolved
192
Unresolved
850
So far, so good. Urbanic is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Urbanic will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Urbanic

Having problems with Urbanic?

File a complaint and get it resolved by Urbanic customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Urbanic

Urbanic reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mazriarty
Apr 5, 2023
Report
Copy

Raised a return request and the refund has not been credited back yet. It's been more than 3 days now...
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    M.mohit
    Apr 5, 2023
    Report
    Copy

    Its been month that i have not recieved my refund no one even bothers to check
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aadi2606
      Apr 4, 2023
      Resolved
      Report
      Copy
      Resolved

      My delivery date has passed still not received my order
      Apr 7, 2023
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        NareshMak
        Apr 4, 2023
        Report
        Copy

        I feel urbanic has lost its originality and quality of its products
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Priyankaaaaa
          Apr 4, 2023
          Report
          Copy

          My orders are so delayed that the support team is not able to help
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            svshiv7388
            Apr 4, 2023
            Report
            Copy

            Low quality products and no customer support
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              decemberist.rc
              Apr 4, 2023
              Resolved
              Report
              Copy
              Resolved

              No support received for the defective product
              Apr 6, 2023
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jayaaa
                Apr 4, 2023
                Report
                Copy

                I am not getting refund of my return products which is not at all acceptable
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ritzii
                  Apr 4, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Low quality, defective products delivered
                  Apr 7, 2023
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anjalii123
                    Apr 4, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Not getting support for refund
                    Apr 6, 2023
                    Complaint marked as Resolved 
                    Complaint has been resolved very soon.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      imrc420
                      Apr 4, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Delivery is being delayed over and over again
                      Apr 6, 2023
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vijay uuuu
                        Apr 4, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        No delivery and no refund
                        Apr 6, 2023
                        Complaint marked as Resolved 
                        Great customer service, thankyou so much.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Reggg
                          Apr 4, 2023
                          Report
                          Copy

                          Received Damaged Products
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            [email protected]
                            Apr 4, 2023
                            Apr 5, 2023
                            This thread was updated on Apr 5, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Item got delayed
                            Apr 6, 2023
                            Complaint marked as Resolved 
                            Finally i got my order very much happy with the response and support from Urbanic team
                            View replies
                            Hey Himanshi,

                            We apologies for an inconvenience. Please be informed that the team is working on your concern and will get this resolved soon.

                            Thanks and regards,
                            Team Urbanic.
                            Reply
                            Hi Himanshi,

                            We’re ordinarily known for our exemplary customer experience here. We hope you accept our sincerest apologies for your recent experience with us.We would like to fix this up for you💕 Please share your details with us at [protected]@urbanic.com

                            Thanks and regards,
                            Team Urbanic.
                            Reply
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kumar sahnu
                              from DELHI, Delhi
                              Apr 4, 2023
                              Apr 4, 2023
                              This thread was updated on Apr 4, 2023
                              Report
                              Copy

                              Delivery way late
                              View replies
                              Hey K. Sahnu,

                              We apologies for an inconvenience. Please be informed that the team is working on your concern and will get this resolved soon.

                              Thanks and regards,
                              Team Urbanic.
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Viiiikkkkk
                                Apr 4, 2023
                                Apr 4, 2023
                                This thread was updated on Apr 4, 2023
                                Report
                                Copy

                                Refund amount pending
                                View replies
                                Hey Dear,

                                We apologies for an inconvenience. Would request you to kindly raise your complaint at [protected]@urbanic.com so we can get this resolved at the earliest.

                                Thanks and regards,
                                Team Urbanic.
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  [email protected]
                                  Apr 4, 2023
                                  Apr 5, 2023
                                  This thread was updated on Apr 5, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Delivery too late
                                  Apr 6, 2023
                                  Complaint marked as Resolved 
                                  Satisfied now thanks a lot for your help
                                  View replies
                                  Hey Swati,

                                  We apologies for an inconvenience. Please be informed that the team is working on your concern and will get this resolved soon.

                                  Thanks and regards,
                                  Team Urbanic.
                                  Reply
                                  Hey Swati,

                                  We apologies for an inconvenience. Please be informed that the team is working on your concern and will get this resolved soon.

                                  Thanks and regards,
                                  Team Urbanic.
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kanaujiya77
                                    from Kanpur, Uttar Pradesh
                                    Apr 3, 2023
                                    Report
                                    Copy

                                    Address: Kanpur

                                    All most 30 days a go my refund is not credited in my bank account
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kannu2345
                                      from Dehradun, Uttarakhand
                                      Apr 3, 2023
                                      Report
                                      Copy

                                      I have returned the order but I didn't get refund yet it's been 10days gone very bad service
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Neha131997
                                        from Gurugram, Haryana
                                        Apr 3, 2023
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Tulip lemon sec 69 gurugram

                                        Its been 20 days ago my order still not delivered.Very bad services.
                                        Apr 5, 2023
                                        Complaint marked as Resolved 
                                        Resolved
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit