• I requested re-registration of 2 vehicles through Vahathi. They took 75% of the overall amount upfront.
• For 70 days, they had nothing but excuses whenever I asked for an update on the re-registration.
• Finally I had no choice but to visit the police station to take their help. Immediately, I received a call back and I was promised to give my money and documents back.
• I got the documents the very next day.
• But the harassment continued for the refund of money. I was asked to write an official mail with the claim that post 7 days of receipt of e-mail, refund amount will be credited.
• It took about 40 days (post the initial 70 days) with another visit to police station and multiple follow-ups to get the refund money back
Their customer service is poor. They are INCOMPETENT. And when people are incompetent, they opt for malicious business practices to earn quick money. Was this information helpful? |
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