[Resolved]  Vasanth & Co — Ac - Haier Inventor

Address: Pursaiwakkam Branch - Vasanth & Co

Have purchased - Ac - Haier Inventor on 7th Apr and billed the same after the same we are followed the sales with number of calls for the ac till 10th we have not received, on the same day we have received an AC which is not billed from our end . Ultimately this was known after 3 days when the installation person have verified and found the same is not the correct one, after which this was intimated to showroom and they have accepted that the AC delivered is wrong one.

From 12th we are following for the correct AC, till today (21.4.21) we have not received the correct one.

I am really wondering when we are approaching the salesman they speak smart and give all false commitments and make us bill, at the same time when we call for the product the calls been transferred to number of person, for this AC i have spoken to more than 50 persons with the same story, but none of them could help out me.

This is very disgusting and thinking how will Vasanth & Co if not able to statisfy a customer for this simple issue, how will they satisfy the entire Tamilnadu in their politics field.

For manufacturing an AC i think it will not more than 10 days, but for delivering it takes more than 10 day.

Keeping in mind the issue will be resolved on priority.

SUJAPRIYA

Sales Invoice Num:[protected]
Date of Purchase7/4/21
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Aug 8, 2021
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2021
Vasanth & Co Customer Care's response
Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards
Customer care,
Vasanth & Co, Chennai.
 
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