[Resolved]  Vasanth & Co — bad customer service in madurai branch

Address: Madurai, Tamil Nadu, 625007

I approached vasanth & co in madurai branch on 17th mar 2019 for finalizing ac purchase on same day of enquiry. For that quick decision, i needed good information about product, including model number. Whereas, i was disappointed as all staff in madurai showroom are irresponsible right from entering the showroom. Even after repeated enquiry, they were not willing to provide required information for me to decide. At one point of time, when i requested to read model number (As i didn't have my spectacles ready at that time) from display unit, they asked me to read with sales person spectacles.

It was irresponsible reply as spectacles lens differ from each person and disappointingly asked me to read with their spectacles. When i made complaint to senior staff near billing, all staff persons were arguing and scolding me in front of your showroom entrance and gone one step almost to kick me out with words.

You don't have to treat customer as "king", but at least should know how to treat a human being.
Was this information helpful?
No (0)
Yes (0)
Apr 18, 2019
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Vasanth & Co Customer Care's response
Dear Sir,

We are very sorry for the inconvenience caused. Kindly share us with your contact number, which will be helpful for our customer care executive to contact you and understand your concern with more clarity. Please forward the same to our official mail ID "[protected]@vasanthandco.co"
 
2 Comments

Comments

Not yet servicess
Please don't buy any electronic products in vasanth & co because of very poor customer service they didn't treat the customer well once the customer bought the product they shows their real faces. Vasanth & co is very big whole sale dealer for many electronic goods. But they missed to train their employees well.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vasanth & Co
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    875
    Pending
    0
    Resolved
    389
    Vasanth & Co Phone
    +91 44 4244 4440
    +91 44 4244 4444
    Vasanth & Co Address
    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
    View all Vasanth & Co contact information