Hi sir/madam, i have purchased LG (2ton's) AC 2 no's on 11/04/2022 from vasanth&co (purasaiwakam) which costs 51, 000 each while purchasing itself the person (Gowtham mani) who is handling AC sales section said it takes exact one week to deliver that time i accept it but i got the delivery on 19/04/2022 which is two day's excess they took for that they didn't inform me when i called also there is no response and after that the installation period is 48hrs it-seems because i have checked with few AC companies, but still i didn't get it done by vasanth&co/LG, so from 19th apr 2022 onward i used to calling the sales person but he's keep-on saying that the installation team will call u (today/morning/afternoon/evening) the same thing only i was hearing for past 3days and still nothing happened and no one came today morning i called the sales person and asked about the installation then he gave me a installation person number which is ([protected]) when i called the person in the morning he said after lunch he will come and fix it and i was waiting for long time from morning 11am till evening 6pm at-last nobody has come then again i called the installation person but the person was so rude over the phone then i disconnected and called the sales person for complaint purpose but the sales person also hesitate to bring the branch/installation team head number in the end i don't know what to do because no one is responding i have tried vasanth&co purasaiwakam branch number also but no one picked up the phone, actually i purchased this product for my office because of this my whole interior works got pending my office remaining closed for past four days because if this issue even am paying my interior designer. building rent everything feel's am losing much money because of this, so am kindly requesting you to take action on concern brand/branch/staff, hope it will work and i'll get compensation for my losses.
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