[Resolved] Vasanth & Co — cash back offer announced and not refund in my credit card account
L
Lakshith
from Kollam, Kerala
Apr 11, 2018
Address: 600034
Dear sir
I purchase one sony led tv on october 02, 2017 @ chennai trade centre, nandambakkam. Your salesman and biller has told me a cashback of 5% has been credited to my credit card after 60 to 90 days. But the cashback didn't refund into my credit card account. I contact the customer care executives, they told we will resolve it by two or three days. But there is no response. I request you to refund my cashback 5% into my credit card account. My hdfc credit card number is [protected]. The purchased sony tv amount is rs.88, 000/-. Pls lookinto this and solve the problem at the earliest.
Thankingyou
Arun s
[protected]
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May 22, 2018
Complaint marked as Resolved
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2018
Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Kindly provide us with your purchase bill no., which will be helpful for us to track your concerned.
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The bill no is [protected] Dated 05.10.2017. Kindly find attached the Invoice Copy
Pls update on this cash back refund
Thanks & Regards
Arun S