[Resolved]  Vasanth & Co — change of bill reg.

Address: Coimbatore, Tamil Nadu, 641006

We have purchased sony tv bill no. [protected] dated 7/10/2017. Amounted rs. 29, 700. While billing we asked to give in the company's name sri narayana electroplating works with gst to claim in the company's account and given our visiting card with propertiers name m ramanandham with company name and address. But they have given the bill with propertier name. [also the payment is made through cheque (No. 346041 dt. 7/10/17-indian bank), given word that the product will be take after collection of the cheque.]

After receiving the bill we came to know that the bill was given in the name of m. Ramanandham, and we requested them to change the bill in the company's name. But they refused to give the change of bill with company's name.
In this regard, we are going to stop payment. After receiving the correct bill from your end we will release the payment immediately.

Sorry for the inconvenience and take necessary measures to over come this situation. Kindly give the bill in the company name.
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Nov 22, 2017
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Vasanth & Co Customer Care's response
Dear Sir, We are very sorry for the inconvenience. Have forwarded your concern to our Coimbatore branch for clarity. Will contact you shortly and let you know status.
 
1 Comment

Comments

I bought a godrej fridge from vasanth and Co in trade center past week (on Oct 2). Till now there is no call from the dealer on ETA of the product. Godrej calls us whether we can come from installing the fridge, but fridge is not delivered yet. Calling the customer care number, there is no response.. What should I do?

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    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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