[Resolved] Vasanth & Co — complaint on new hitachi inverter ac

Sugumar Balan

from Chennai, Tamil Nadu

Mar 31, 2018

Address: Chennai, Tamil Nadu

I have purchased new hitachi inverter ac from chennai ullagram vasanth and co showroom. But, there is one accessory missed in indore unit of my ac and also it's creating lot of issues. But it installed just three days back only. My new ac is creating lots of issues from day of installation (27/03/2018) to till today. I called vasanth&co customer care and raised complaint but i didn't get any response till now. Could you please help me on this.

Hitachi kasikoi 5400 x - ac model.

Bill no. -635771

+2 photos

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May 10, 2018

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Will check the same and revert you shortly.

Verified Support

Apr 09, 2018

Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Will check the same with the concerned and let you know shortly.

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Comments

abdul azees

from Chennai, Tamil Nadu

Apr 10, 2018

I order carrier Ac on 01/04/2018 .and i paid ready case. While order they said tomorrow will delivered. But until now not yet. Even i called Custer care twice per day every time they said today will deliver. Customer care people don't know how to behave to the customers. If they behave like this vasanth & co name will damaged in the market.