[Resolved]  Vasanth & Co — customer service

Address: Purasaiwakkam, Chennai, Tamil Nadu, 600040

I bought a crompton heater on 16/10/19. The next day the servicemen called and said that he'll be coming in the evening around 4.00 o'clock but he didn't come. After calling several times he attended the call at 5.30pm and said he can't come today and said he'll come the next day and so i asked him to come around 9.00am as i'll be leaving for work. And he didn't have the courtesy to call and inform me also. On 17/10/19 he didn't come again i called several times around 10.00 he attended the call and said some reasons and when i called the store they were very patient and listened to me. But the servicemen started blaming me that i asked him not to come. At last he has agreed to come around 1.00 today.. If he isn't coming, its definitely a bad first experience as a customer. Thank you and please do the needful.
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Nov 18, 2019
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Vasanth & Co Customer Care's response
Dear Sir,

Kindly forward your concern to Vasnath and Co's official mail ID "[protected]@vasanthandco.co" with all required details, for immediate action.
 
3 Comments

Comments

In karaikudi showroom advance given for Butterfly Induction +kettle -1995
receipt no [protected]
advance amt Rs. 500/-
Till now There is no stock in that showroom
kindly make arrangements to deliever the above goods at your earliest

I purchased whirlpool washing machine on 24/10/2019 delivered on 30/10/2019 .Today 01/11/2019 installation person came from whirlpool he checked damage on front leg after that i complaint to vasanth co helpline number[protected] not given proper answer

Dear Sir/ Madam

I purchased PUREIT water purifiers from vasanth & co, Mayiladuthurai on 2 nd November 2019. Since then the installation has not been done inspite of several requests and complaints.

Kindly do the needful at the earliest.

Thanks & Regards
Hajee
[protected].

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    +91 44 4244 4444
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    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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