I have booked daiken ac 1 ton inverter type in shollinganallur branch by 6/3/19. They assured me to deliver it by next day itself. Based on that i following them from morning onwards and getting reply it will reach by today. Even am asking after 8pm. They telling the same since material is taken from tambaram branch. I have called the tambaram branch also but no respond. Now the sollinganalur branch person telling it will take time and can deliver minimum by saturday. I am totally irritate by this type of response. I am planning to cancel the order. I have paid the full amount.
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Mar 11, 2019
Complaint marked as Resolved
Just received (10pm) the AC.
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2019
Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Kindly share your purchase bill no to our official mail iD "[protected]@vasanthandco.co", which will be helpful for us to track your complaint.
Verified Support
Mar 09, 2019
Vasanth & Co Customer Care's response Dear Sir,
Waiting for your response.
Mar 11, 2019
Updated by Anandarengarajan.S Subbiah Dear sir/madam,
Bill and complaint forwarded to the given mail ID. Kindly check and resolve it immediately. I asked to install it today(11/03/19) itself
Mar 11, 2019
Updated by Anandarengarajan.S Subbiah Still not received the AC. Don't know how to react . Your person now too telling the driver will call it's out for delivery. But now the 9.40pm still am not getting any calls from your driver.
Mar 11, 2019
Updated by Anandarengarajan.S Subbiah Just received the AC. Thanks
Verified Support
Mar 12, 2019
Vasanth & Co Customer Care's response Dear Sir,
Thank you for your update. Installation will be done today.
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