[Resolved]  Vasanth & Co — Defect product A/C

Hello Team,

We bought PANASONIC Inverter A/C CS/CU-ZU1BXKYF (5 Star Rated) on 08th April 2021 from Vasanth & Co. OLD WASHERMENPET Branch.

Within one month A/C Stopped working and we can't complain to Outlet in direct since it is lockdown, After struggling Contacting with the PANASONIC service center finally we got the contact of Vasanth & CO Technician contact.

Since the Lockdown is lift down technician came yesterday(09/06/2021) and found the BOARD faulure problem. Also, Yesterday we received the POWER bill which shows AC consumes more than 500 Units. (We have an old Panasonic A/C which is not 5-star rating consumes less power)

We understood that we received defect product from VASANTH & CO. Technicians and branch managers are not support us to replace the A/C instead they will replace the board it seems which is not acceptable by us.

We trust VASANTH & CO and bought 44000 worth A/C but finally, we received defect product.

Kindly check with your branch managers are replace the A/C as soon as possible.

Customer name: Ganesh Raju
Billing Address: No. 13/5, Market Farm 6th lane, Newwashermenpet, Chennai - 600081
Contact Number: [protected]

Thanks,