[Resolved]  Vasanth & Co — delay in delivery and no proper response from showroom

Address: 15, 1st main road, nanganallur, Chennai, Tamil Nadu, 600061

I have ordered voltas washing machine invoice no: [protected] dated 20/12/2019 in nanganallur showroom for amount 7300.00 inr.

But we were promised delivery will be done early morning next day as we already told them we need to leave for personal appointment by 5 pm. But delivery was never done on 21/12.

Later when i enquired on 22/12 morning they promised they have loaded the product and nearing the destonation around 11 am. But till evening there was no sign of delivery and the showroom was not responding properly. When i approached in person, the manager was very rude and did not agree their mistake. They were not willing for cancellation and said they cant return the full amount i have paid. This is really not agreable as they are trying to force on the customer the way they would like to deliver in their own time. Nor they are willing to refund the amount fully.