[Resolved] Vasanth & Co — delay in delivery and poor customer service

[Resolved] Vasanth & Co — delay in delivery and poor customer service

P Prajeeshn from Chennai, Tamil Nadu Jan 17, 2018

I purchased 1 ac and w/m from vasanthan co porur on 13th jan 2018. They had confirmed me the delivery on sunday for washing machine, but till today morning i didnt get any info for delivery. Today morning around 10.45 am they called me and requested to extend the delivery of ac to friday. This is not a proper customer service and it has delayed 1 week for delivery for one item. I had tried to call their complaint service (Porur) also but they not even took the call. I personally very irritated and never sugest vasanthan co to any one my friends or relatives Regrds Prajeesh [protected] Was this information helpful? No (0) Yes (0)
Feb 27, 2018 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Have forwarded your concern to our Porur showroom manager Mr.Antony selvam for immediate action. He will call you shortly with an updated status.
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Comments

Prajeeshn

from Chennai, Tamil Nadu

Jan 18, 2018

Till now i didnt get any call from mr.Antony selvan.
I think Vasanthan co is measuring patience of customer and changing commitment.

Regards
Prajeesh

San Mech

Jan 23, 2018

I'm shanmuga from Chennai.
On 16/01/2018 iam booked my refrigerator on pongal offer.
But still now (17/01/2018) the delivery not attempt.
IAM waiting more than a day for an delivery.
Very very poor delivery.