[Resolved] Vasanth & Co — delivery and inefficient staff

Javedmoh2011

from Chennai, Tamil Nadu

Sep 18, 2019

Address: Chennai, Tamil Nadu

I got the lg refrigerator on 8th sep 2019 and got it delivered by 13th sep. The delivery boys made a dent while carrying it to my house. Its clear that the mistake is on vasanth and co but they delay saying that the replacement should happen from lg.

My question is when it was damaged on the way delivering it to my home by their delivery guys why the hell is lg responsible for this.

Its been 6days until now and have no idea when it will replaced. Have been following up with them on this by visiting their showroom but to no avail.

Very worst experience ever and ineffective staff. You will be treated well until they sell their product after that you are no one to them.

Please dont fall into their trap and avoid this dealer is my strong suggestion.

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Oct 19, 2019

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2019

Vasanth & Co Customer Care's response Dear Sir,

Kindly forward your concern to Vasanth and Co's official mail Id "[protected]@vasanthandco.co" with your bill number of purchase.

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Comments

ponnusubramanian

from Coimbatore, Tamil Nadu

Sep 19, 2019

I have purchased a Pure It make RO + MF purifier on 02/09/2019 at your 100 Ft road branch Coimbatore.
On 03/09/2019 your service person came for erection and when commissioning he observed a leak from the main tank.

I have contacted your sales and they have assured to replace the same.

But still not yet replaced

Pl confirm me back.

Baskaran Dop

from Tiruvannamalai, Tamil Nadu

Sep 24, 2019

An advance of Rs. 20000 paid in connection with purchase of LG AC ON 13.9.2019 BUT GOODS NOT YET DELIVERED TO ME