I have bought a Daikin Air conditioner and Two Whirlpool Refrigerators from Vasanth & Co in Chennai Trade Centre in an Expo happened in the last week of march, 2016.
The delivery of the product was so much delayed and i have got one refrigerator and AC only after 5 days. One more refrigerator is yet to be delivered.
The initial promise made was two days from the day of purchase.
After several follow ups, finally we got only two items out of three.
Air Conditioner :
We were told that the installation fee for installing AC is only 1000, since it is an expo (Generally it will be 1500). But the person who has come for installation charged us 1500. When i told him about the offer, he said he wasn't provided with any coupon of 500 Rs off for the same. So i need to pay 1500.
I called the Vasanth & CO chengalpet Branch, from which the AC was delivered, and they gave me a number .
Vijay - [protected] (Some sales related guy)
This Guy is so reluctant that he never answered my call. I have called him around 30 to 40 times.
To catch any personnel linked to Vasanth & Co, you need to wait for long long hours as you wait to see Lord Venkateswara in Tirumala.
I seriously got vexed of these guys.
Even the fridge which was delivered was of a different model, but after a lot of fight and followup finally they agreed to change.
When I am spending thousands of rupees, why I have to follow up with these guys like I have given some credit to a loafer.
Its been 8 days since i have paid the full money. Still my complaints or grievances are not addressed.
I promise, That i will not buy anything in Vasanth & Co going forward and I suggest people not to go here.
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