[Resolved] Vasanth & Co — Did not receive delivery for the past 5 days

[Resolved] Vasanth & Co — Did not receive delivery for the past 5 days

R Ramanathan Sarma Jan 11, 2022 Sep 13, 2022 This thread was updated on Sep 13, 2022

I bought 11 products from Vasanth n co, Ambattur and did not receive it for the past 5 days... Called customer care. They said they will check with the ambattur branch and update me. But haven't received any update till now.. Very poor service... Pls dont go to vasanth n co... Was this information helpful? No (0) Yes (1)
Feb 12, 2022 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Jan 12, 2022 Vasanth & Co Customer Care's response Dear Customer, Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance. Thanks & Regards Customer care, Vasanth & Co, Chennai.
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prabaharan gnanasekaran

Sep 13, 2022

Issue: no proper response from Haier service support team and vasanth & Co. Very worst poor support. Waste of buying the products from vasanth & co and Haier
Sir
G.PRABAHARAN
It is brought to your notice that I bought a Haier DC fridge HRD-1955CRC - E of Single door refrigerator from Vasanth & Co on 01.11.2021. I am regretful to inform you that the functioning of this fridge is not proper. Its freezer is not yet fixed properly while at the time of production (Product Manufacturing defect). Most of the time Water leaks inside the fridge and food items spoil. In this regard I have registered the Complaint for the service. Please refer to the SR number CH[protected] dated 8th August, 2022. service persons tried to fix the problems many times but they couldn't fix it and confirmed it is manufacturing defective products. So I have requested to replace new refrigerator. but still now i have not yet received any proper response from your side. I am upset of haier service. I have expressed my problems to the customer care executive but still no response. the photographs and evidence of water leakage and bill copy i have attached with these mail. I am expecting a proper response from haier.

However, this experience has left me utterly disappointed. The refrigerator was bought with a warranty of one year. Since it is still in the warranty period, I would request you to either repair or replace the product at the earliest.

Thank you

Yours sincerely
G.PRABAHARAN