Vasanth & Co — Extra charging during delivery

I recently purchased a AC will total billing of 35, 000..manager in chennai Adyar branch assured that no extra amounts will be collected during delivery ...but the delivery mam who delivered demanded delivery amount...this s not the first time that's happening with your purchase..kindly look into it...Vasanth and co Adyar branch kindly take care...!
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    Vasanth & Co Phone
    +91 44 4244 4440
    +91 44 4244 4444
    Vasanth & Co Address
    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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