[Resolved] Vasanth & Co — Faber gas stove

Chithra Thiagu

from Salem, Tamil Nadu

May 5, 2022

Address: 24,new bus stand road,west road,oppsite to atc depot,salem-636004

Never listened to requirements for my gas stove. I clearly mentioned that Iam looking for a big burner gas stove with bigger flame, but the salesperson suggested a model in Faber HTG654CRSBRCI, saying it has a jumbo burner, but in real it isn'nt the one, that satisfy my need. Iam totally disappointed with the customer service for giving me a false information to clear their stocks. I am in a great loss. Its been 20 days now and i require an action for selling me the incorrect product that isn't of any use to me.

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Jun 14, 2022

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

May 05, 2022

Vasanth & Co Customer Care's response Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards
Customer care,
Vasanth & Co, Chennai.

Verified Support

May 12, 2022