[Resolved]  Vasanth & Co — failed to deliver the fridge even after two months (100% payment over)

Address: Kanchipuram, Tamil Nadu, 603103

Dear sir
I have bought a side by side fridge on 5.11.2018 by paying sum of rupees 64, 500 through HDFC credit card. I booked this fridge from velecherry branch. chennai. Before my payment they promised to deliver within two days but after my payment they told that it will be delivered within one week.The purpose of buying this fridge is to store medicine (My mother is a heart patient). So i requested your showroom incharge to deliver as early as possible.

After one week there was no response from your end. so i called them and enquire about the reason for delay. Once again your showroom incharge asked for another 25 days time for delivery (within 3rd week of december 2018).

But still today the fridge was not delivered.
I have completed my second month EMI.
i have called several time to the velecherry branch but there was no response.
Whenever i call, they will tell within 5 minutes it will be sorted out.
Till today i am unable to get my fridge to which i have made 100% payment

I request you to sort out my issue as early as possible
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Feb 8, 2019
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Vasanth & Co Customer Care's response
Dear Sir, We really felt shocking hearing this. We have forwarded your concern to our Velacherry showroom for clarity. Will get back to you shortly.
 
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    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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