I have given a advance (18th oct 2017) for lg 49uj632t in cumbum branch and they have told that lg is giving a complimentary speakers along with the product as i have confirmed with sales person he agreed with same after we made a initial payment through finance got a call from sales person of vasantha and co while we left the place he told that all the complimentary will be delivered tomm which is 19th oct 2017 saying that we can't provide the speakers as you have brought the tv on discounted price and he told that is what the t&c... Asked him to show the same he denied it and i have informed if that is not possible asked him to refund, but he said it's up hq. Need a intervene here to resolve the issue.
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Oct 19, 2017
Complaint marked as Resolved
Issue resolved.
Vasanth & Co customer support has been notified about the posted complaint.
Oct 19, 2017
011389's response IFB Washing machine purchased on 15/10/2017 But Installation and demo person not come till. Several times call to Vasanth & Co Branch Tiruvallur but not respond.
Waithing for instalation 5 days till not resolved. Poor Service
K.Sankar
Verified Support
Oct 23, 2017
Vasanth & Co Customer Care's response Dear Sir, Thank you for your update. For any future assistance, please contact our call center no[protected] or write us to "[protected]@vasanthandco.co"
IFB Washing machine purchased on 15/10/2017 But Installation and demo person not come till. Several times call to Vasanth & Co Branch Tiruvallur but not respond.
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K.Sankar
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