[Resolved] Vasanth & Co — false propaganda

[Resolved] Vasanth & Co — false propaganda

R Radhakrishnan kuppelan from Kamudi, Tamil Nadu Aug 16, 2017

Following complain sent to [protected]@vasanthandco.co on 4th august 2017. No response received till date. One of my family member purchased a preethi mixie esteele supreme from your outlet at 100 feet road, coimbatore on 04.08.2017. Bill no.[protected]. Total cost as per invoice is rs.6000/-. The promise as per your ad on media is that your price is the lowest in the market. But on further enquiry by chance revealed that the same product is available at 17% less than your offer. Hence you propaganda in the media is a false one. Sorry to express this since we had much faith in your name. Mail id: [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Oct 9, 2017 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 Vasanth & Co Customer Care's response Dear Sir, As we promised our price only can be the lowest price in the Market for the above said product. Being a major dealer, we cannot sell products with higher cost.
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Comments

mnigli

Aug 21, 2017

Hi,

we had purchased an Split AC from your showroom in Erode. I regret to inform you that I had a very bad experience with your sales staff at Erode who do not know the value of good customers. They have no courtesy nor keep to their word. I request you to kindly issue suitable instructions in dealing with Customers.

Invoice number 0002369

Vasanth & Co Customer Care's response, Aug 24, 2017

Verified Support

Dear Customer, Thank you for spending your valuable time for writing us. Kindly share us with your 14 digit bill no of purchase, which will help us to locate the staff and correct.