[Resolved] Vasanth & Co

[Resolved] Vasanth & Co — gas stove

G gopikrishnan.r from Chennai, Tamil Nadu Jan 17, 2019

My name prabhakar, mb: [protected], have purchased brand of butterfly gas stove at vasanth & co purasaiwalkam branch "butterfly gas stove gt signature 28 red cost 6k inr. Till now the delivery was not happened and when we ask for the delivery they says it is out of stock. When it is out of stock? You should know when it will be available." response received from your branch butterfly stock department itself doesn't know when it will be available. You have to wait till they confirm the stock with us" & says that is the reason. +1 photos Was this information helpful? No (0) Yes (0)
Feb 18, 2019 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Have forwarded your concern to our Purasaiwakam showroom for status. Will check the same with them and update you as early as possible. Jan 18, 2019 Updated by gopikrishnan.r thanks for your update. Also inform your Branch team members to be pro-active. Till they deliver the consignments to us. Once billing done they are upsconding to meet other customer. Never bothered about the delivery of the consignment till it reach us. It is an value add measures. Don't make it has compliant. Jan 18, 2019 Updated by gopikrishnan.r Also note. As per the commitment- Ensure to deliver the consignment before 19th Jan 2019. Before I proceed with Consumer Affairs. regards Prabakaran [protected]
Add a Comment	Share
Submit Close