Vasanth & Co — gifts, vouchers, not received. worst service - mylapore

Address: 600010

Booked a ifb top load w/machine at expo. Mob no.[protected]. Not recd any gifts, gift vouchers as mentioned int he bill. Asked them to take back old machine. Not taken. Not attending any calls made to mylapore no.[protected]. Delivery driver asking extra money??
We have booked a ifb top load washing machine in the exhibition at trade centre chennai.

We clearly instructed that we have a old machine and that has to be taken back. The staff told that the condition of machine will be evaluated at taken back at the time of delivery of new machine.

While we receive the call for delivery of new machine, we told that the old machine need tobe taken back. But the person said that the old machine will not be taken and contact mylapore shop.

We tried the mobile number :[protected] atleast 50 times. Either the fellow will not pickup or engaged. Atlast one time he picked up and said to sell by ourselves!!!

Further, the delivery time, we paid rs.300/- as charge. The driver asks more money for his service??? He insists atleast rs.100/-. What is this???

We have not received any gift, voucehrs, anything as displayed in advertisements or in the bill. Why should we be given false promise???

We have been promised by the vasant & co while booking very impressing words about delivery, demo, oldmachine buyback……. But in practical we get only humiliation and decided not to think about vasant and co in our lifetime.