[Resolved] Vasanth & Co — godrej fridge and steel cupboard
J
jagasakthi
from Naduvattam, Tamil Nadu
Apr 25, 2019
Address: 100Feet road Gandhipuram Coimbatore, Coimbatore, Tamil Nadu
Purchased a godrej fridge and steel. Cupboard on 17/04/19 from 100 feet road coimbatore. Cupboard inside lock is not opening still now. Daily we are calling and complaining but they are saying easily put oil inside it. We have tried all and again we complained but no response. There is no customer service and all employees are irresponsible and careless. Additionally they compuled us to buy a fridge stand but for installing when that company man came and told it is not useful and it won't fit for this godrej fridge. Very very poor customer service. I bought a fridge and ledtv 3years back from gandhipuram branch. So i recommended vasanth and co for my mother but they choose a 100 feet road branch which is very poor service branch. I feel very shame to be a customer for your shop.
Was this information helpful?
No (0)
Yes (0)
Jun 2, 2019
Complaint marked as Resolved
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
Vasanth & Co Customer Care's response Dear Sir,
We are very sorry for the inconvenience caused. Kindly share us your purchase bill no with your complaint to our official mail ID "[protected]@vasanthandco.co.
Verified Support
Apr 26, 2019
Vasanth & Co Customer Care's response Dear Sir, Forwarding technician to attend your call now. Will reach you with in an hr or two and provide solution.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment