Vasanth & Co — Haier refridgerator

Address: Chennai, Tamil Nadu, 600070
Website: www.vasanthandco.co

I bought a haier refridgerator (model no: 2157) on 31/oct/2016 at vasanth & co showroom located at north osman road.

The delivery was given on 01/nov/2016. the delivery guys told my parents that haier will send engineer for installation. however till now nobody has called up for installation.

Also when i tried to contact vasanth & co customer care, nobody pick the calls.
The store manager karthik ([protected]) gave his number during the purchase of the product. he also never pick the calls. we've tried more than 100 times, but waste of time.

Finally i contacted haier customer care for installation. they told that, for this product installation is not required and we can use it directly.

However the box is un-opened and my parents cannot install the product by their own. also i'm out of station and will be back only after a month.

I've never seen such worst service. vasanth & co is one of the worst service provider i've ever seen.
Was this information helpful?
No (0)
Yes (0)
Vasanth & Co customer support has been notified about the posted complaint.
Nov 11, 2016
balasolotiger's response
www.vasanthandco.co
 
4 Comments

Comments

I purchase led tv trade center on 24 Oct 16 . Still now product not delivery . No response vasanth Co showroom poor service . I think best company . But .. very poor service. How to canceled product . My bill number[protected]
selvapar's [Complaint's author] reply, Nov 5, 2016
Vasanth & Co is not responding to any of their customer care numbers / Branch phone Numbers. Even the manager given number is also fake. These guys are purely fraud. Please don't buy any products from Vasanth & Co.
Not delivery the product on time bill no;[protected]
ramachandran iam not happy
They have promised to deliver the Washing machine with free of delivery cost but it never happened, when i went directly to the outlet, i was shocked to hear that they have charged me 2000Rs in extra for transportation and delivery.
We have asked for one Brand stabiliser and they provided different stabiliser. And making us to roam again and again. And offered gift was not provided. Some person in the shop are cheating that gifts are not available. And some are doing Brand marketing and not allowing us to purchase the product of our choice

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vasanth & Co
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    875
    Pending
    0
    Resolved
    389
    Vasanth & Co Phone
    +91 44 4244 4440
    +91 44 4244 4444
    Vasanth & Co Address
    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
    View all Vasanth & Co contact information