[Resolved]  Vasanth & Co — hitachi ac

Address: Coimbatore, Tamil Nadu

We bought hitachi ac on 11.10.17 in 100 feet road branch, coimbatore.in showroom the model of the same was displayed with power saving guide sticker iseer 3.99, the concern person who explains about it said that it represents the low power consumption. Because of this reason only we agreed and bought this ac. But the product delivered to us was iseer 3.71, when we enquired about this to that concern person, he is saying that by mistake they stuck the sticker as 3.99 in showroom. When i asked to exchange the product with iseer 3.99, he is saying that the bill was processed and cant do anything. Why you people are cheating the normal public by displaying and explaining wrong informations? Showing a different product in showroom and delivering a quality poor product to customer. Last month bought ifb chimney, within 10 days bulb fuse gone. There is no power fluctuation in our house. When i enquired about this the same irresponsible answer from the showrrom. Very worst showroom and service. I wont refer this showroom to anybody for purchasing any appliances.
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Nov 16, 2017
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Vasanth & Co Customer Care's response
Dear Mam, We are very sorry for the inconvenience caused. Kindly share us your bill no of purchase so that we can check and proceed further to resolve the same.
Verified Support
Oct 16, 2017
Vasanth & Co Customer Care's response
Dear Mam, You can also forward to our mail id "[protected]@vasanthandco.co"
 
2 Comments

Comments

Dear KEMILA,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
KEMILA's [Complaint's author] reply, Oct 13, 2017
1735367
Dear KEMILA,

In order to look your matter. Please share your mobile number/correct 11 digit complaint number with us at [email protected]. We assure you we will look into this right away.

Regards,
Team Hitachi
Dear KEMILA,

We hope your concern has been addressed as per your convenience. Further, please get back to us at hitachiindia.[protected]@gmail.com with your new service request number if the issue still persists.

Regards,
Team Hitachi

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