[Resolved]  Vasanth & Co — lg refrigerator - color as against the requirement

Am purchased lg refrigerator in vasanth & co., t. Nagar, no.15 south usman road, chennai-600017 branch.

We are choosing maroon color refrigerator with onion tray, capacity 215l,. Bill paid on 30 nov 2017. While paid of bill, branch staff given one paid voucher, that itself also "description of goods" not mentioned. Material delivered on 01 dec 2017.

Yesterday (02 nov 2017) we were tried to opened the refrigerator, at the time only we are found color (Purple) as against the our requirement (Maroon color). Immediately we were communicated to branch and corporate off. Really we never expect this service from vasanth & co.

Same day we were purchased lg refrigerator & ifb washing machine in same branch. While visiting your branch, purple color stock only available, but we were choosing maroon color from catalogue. Service person also clearly told, we will be arranged the same color from vasanth& co stock. But, they are unable to delivered maroon color.

Request to replace the refrigerator inline with our requirement (215l maroon color lg refrigerator with onion tray)

Detail for your tracking:

Sales invoice no.[protected]
Delivery address : p. Karthikeyan, thiruvanmiyur
Model no. Gl-d221apdx

We will be expected immediate action from your end.
Was this information helpful?
No (0)
Yes (0)
Jan 12, 2018
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2017
Vasanth & Co Customer Care's response
Dear Sir,

Hope you are satisfied with the product replaced as per your requirement. For any other query in future, please contact our customer care call center[protected] from 9am to 9pm or write to us at "[protected]@vasanthandco.co"
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vasanth & Co
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    875
    Pending
    0
    Resolved
    389
    Vasanth & Co Phone
    +91 44 4244 4440
    +91 44 4244 4444
    Vasanth & Co Address
    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
    View all Vasanth & Co contact information